GDPR Information

Last Updated: January 2025

This page provides information about your rights under the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA). We are committed to protecting your privacy and ensuring transparency about how we handle your personal data.

1. Introduction to GDPR

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on 25 May 2018. It gives individuals in the European Economic Area greater control over their personal data and how organizations use it.

At ZenitCraft, we respect your privacy rights and comply with GDPR requirements.

2. Data Controller Information

For the purposes of GDPR, the data controller is:

We are responsible for deciding how and why your personal data is processed.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

3.1 Consent

When you provide explicit consent for us to process your data, such as:

3.2 Legitimate Interests

When processing is necessary for our legitimate interests, such as:

3.3 Legal Obligation

When we must process data to comply with legal requirements.

3.4 Contract Performance

When processing is necessary to fulfill our obligations under a contract with you.

4. Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

4.1 Right to Access

You have the right to request a copy of the personal data we hold about you. This includes:

We will provide this information free of charge within one month of your request.

4.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data. We will correct your data within one month of your request.

To request correction, contact us at support@zenitcraft.com with details of the information that needs updating.

4.3 Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data in certain circumstances:

Please note that we may need to retain certain information to comply with legal obligations.

4.4 Right to Restriction of Processing

You have the right to request that we limit how we use your personal data in certain situations:

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer this data directly to another service provider where technically possible.

This right applies when:

4.6 Right to Object

You have the right to object to processing of your personal data in certain circumstances:

If you object, we will stop processing unless we can demonstrate compelling legitimate grounds that override your interests.

4.7 Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significant effects concerning you.

We do not currently use automated decision-making processes that would significantly affect you.

5. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us:

We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two months and will inform you of the extension.

5.1 Verification Process

To protect your privacy, we may need to verify your identity before processing your request. We may ask for:

5.2 Free of Charge

We will handle your requests free of charge. However, if requests are manifestly unfounded or excessive, we may charge a reasonable fee or refuse the request.

6. Withdrawing Consent

If we process your data based on consent, you have the right to withdraw that consent at any time.

6.1 How to Withdraw Consent

You can withdraw consent by:

Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.

7. Cookie Management

We use cookies on our website. You have the right to accept or reject cookies.

7.1 Cookie Consent

When you first visit our website, we display a cookie consent banner. You can choose to:

7.2 Managing Cookies

You can manage cookies through:

7.3 Types of Cookies We Use

8. Data Protection Measures

We implement appropriate technical and organizational measures to protect your data:

8.1 Technical Measures

8.2 Organizational Measures

9. Data Transfers

If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place:

10. Children's Data

We take special care with children's data:

If you believe we have collected data from a child without proper consent, contact us immediately at support@zenitcraft.com.

11. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will:

12. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy:

13. Third-Party Processors

We may use third-party service providers to process data on our behalf. When we do:

14. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have not handled your data properly.

14.1 EU Supervisory Authorities

If you are in the EU, you can contact your national data protection authority. A list of authorities is available at: https://edpb.europa.eu/about-edpb/board/members_en

14.2 Contact Before Complaint

We encourage you to contact us first at support@zenitcraft.com so we can try to resolve your concerns directly.

15. Updates to This Information

We may update this GDPR information from time to time. Changes will be posted on this page with an updated date. Significant changes will be communicated through:

16. Contact Information

For any questions about GDPR or to exercise your rights, please contact us:

17. Additional Resources

For more information about GDPR and your rights:

18. Language

This GDPR information is provided in English. If there is any inconsistency between the English version and a translated version, the English version shall prevail.

We are committed to protecting your privacy and respecting your GDPR rights. If you have any questions or concerns, please don't hesitate to contact us.